Module on Remediation

A UK CPD Module on Remediation, Strengthening Practice and Preventing Recurrence

  • About 2 hours estimated learning time
  • 9 sections, 23 lessons
  • Checkpoints and a 15-question final assessment
  • Online, self-paced, any device

About this course

This CPD module helps healthcare professionals in the UK understand and undertake effective remediation. It explains what remediation is and why it matters, the UK regulatory and employer context, the relationship between insight and remediation, how to identify the root causes of a concern, how to build and evidence a meaningful remediation plan, and how to demonstrate strengthened practice and prevent recurrence.

Remediation is often done badly: professionals collect certificates from courses unrelated to the concern, write generic reflections, or wait until days before a hearing. This module takes a practical approach. It includes a worked remediation plan, a guide to what evidence carries weight with regulators and employers, specific guidance for clinical, conduct, probity and health concerns, and advice on building a remediation portfolio and returning to practice after restrictions. It is designed for professionals responding to a concern, and for supervisors and managers who support them.

CPD Value and How to Record It

This course is designed to provide approximately 2 hours of learning, including reading, the reflection points, the reflective account and the assessment. In the UK, CPD is generally recorded as the time actually spent learning, so you should record the time you genuinely spend, which may be more or less than the estimate.

How the course fits your revalidation or CPD requirements depends on your regulator. For example, the NMC asks nurses, midwives and nursing associates to record 35 hours of CPD over three years, of which at least 20 must be participatory; self-directed online learning such as this course usually counts as individual learning unless you complete it with others. The GMC expects doctors to reflect on CPD for appraisal and revalidation rather than setting a fixed number of hours. The HCPC, GDC, GPhC, GOC, GOsC and GCC each set their own CPD requirements, so check the current rules that apply to you. Always keep your certificate together with your written reflection.

What you will learn

  • Understand what remediation is and why it matters for patient safety and professional practice.
  • Describe the UK regulatory context, including fitness to practise, revalidation and the role of the Responsible Officer.
  • Explain the relationship between reflection, insight and remediation.
  • Identify the root causes of a concern as the basis for targeted remediation.
  • Build, undertake and evidence a meaningful remediation plan.
  • Demonstrate strengthened practice to regulators and employers and prevent recurrence.

Who it is for

Doctors, nurses, midwives, dentists, pharmacists, allied health professionals and other UK registrants, particularly those responding to a concern, complaint, local process or fitness to practise matter, and the supervisors and managers who support them

Standards and law covered

Regulators' fitness to practise approaches to insight and remediation; MPTS sanctions guidance (2025); NMC guidance on strengthened practice; Responsible Officer regulations; Maintaining High Professional Standards; NHS Resolution Practitioner Performance Advice; just culture and patient safety frameworks

Course content

Lessons open one after another as you work through the course. They unlock once you enrol.

1Introduction to Remediation3 lessons
  • 1.1 What Remediation Means
  • 1.2 Why Remediation Matters
  • 1.3 Remediation, Reflection and Insight
  • 1.4 Key Points and Knowledge Check: Section 1
2Key Components of Effective Remediation3 lessons
  • 2.1 Remediation as a Positive Process
  • 2.2 Common Myths About Remediation
  • 2.3 Fitness to Practise and Impairment
  • 2.4 Summary Points and Quiz for Section 2
3The UK Regulatory Context for Remediation1 lesson
  • 3.1 How Insight and Remediation Affect Outcomes
  • 3.2 Key Points and Knowledge Check: Section 3
4Reflective Practice in Remediation3 lessons
  • 4.1 What Can and Cannot Be Remediated
  • 4.2 Why Root Cause Matters
  • 4.3 Principles of an Effective Plan
  • 4.4 Summary Points and Quiz for Section 4
5Steps to Effective Remediation4 lessons
  • 5.1 Educational and Clinical Remediation
  • 5.2 Supervision, Mentorship and Coaching
  • 5.3 Health and Wellbeing Support
  • 5.4 Audit, Feedback and Quality Improvement
  • 5.5 Key Points and Knowledge Check: Section 5
6Evidencing and Sustaining Remediation3 lessons
  • 6.1 A Worked Remediation Plan
  • 6.2 Why Evidence Matters More Than Assurances
  • 6.3 Linking Evidence to the Concern
  • 6.4 Summary Points and Quiz for Section 6
7The Importance of Remediation in Fitness to Practise Cases1 lesson
  • 7.1 Engaging Early and Presenting Remediation
  • 7.2 Key Points and Knowledge Check: Section 7
8Evidencing and Sustaining Remediation2 lessons
  • 8.1 Building a Remediation Portfolio for a Hearing
  • 8.2 Pause and Reflect
  • 8.3 Summary Points and Quiz for Section 8
9Sustaining Safe Practice and Preventing Recurrence2 lessons
  • 9.1 Embedding Change into Everyday Practice
  • 9.2 Practical Safeguards Against Recurrence
  • 9.3 Summary Points and Quiz for Section 9
10Conclusion and Summary1 lesson
  • 10.1 Bringing It Together: Key Messages
Reflection and final assessment3 steps
  • Your reflective account
  • Final assessment: 15 questions, 80% to pass
  • Certificate of completion
2 hours

Estimated learning time

This covers the lessons, section checkpoints, your reflective account and the final assessment. Everyone works at a different pace, so record the time you actually spend in your CPD log. The player shows the time you have spent in the course to help you.

Your certificate of completion

When you pass the final assessment you can download a certificate showing your name, the course title, the estimated learning time, your completion date and a certificate number that anyone can check on this website. Keep it with your reflective account in your CPD records.

Questions about this course

How long does the course take?

The estimated learning time is about 2 hours, including the lessons, section checkpoints, your reflective account and the final assessment. People work at different speeds, so record the time you actually spend in your own CPD log.

How do I access the course after buying it?

Log in to your FTP Courses account and open the course from My Courses. The course runs in your web browser on a computer, tablet or phone, and your progress is saved to your account so you can stop and continue later.

How is the course assessed?

Each section ends with a short checkpoint. At the end there is a final assessment of 15 questions; you need 80% (12 correct) to pass. If you do not pass, you can review the course and try again after a short wait.

What do I receive when I finish?

You can download a certificate of completion showing your name, the course title, the estimated learning time, your completion date and a certificate number that can be checked online. You can also download your reflective account for your CPD portfolio.

Is this course linked to my regulator?

No. FTP Courses is an independent education provider and is not affiliated with or endorsed by any UK regulator. The course is CPD-aligned: it is written to help you learn and reflect against your regulator's published standards, and on completion you receive a certificate of completion stating the estimated learning time. Record the time you actually spend in your own CPD log, and decide how the course fits your CPD or any remediation plan, ideally with advice from your defence organisation, union or legal adviser.

Will completing the course guarantee a particular outcome in a complaint or investigation?

No course can guarantee an outcome. Decision-makers look at genuine insight, reflection and sustained change in your practice. The course is designed to support that learning; it does not replace it.