Important: By using our website and/or enrolling in any of our courses, you confirm that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy. FTP Courses trades under FTP Courses Ltd.
1 General
- These Terms & Conditions apply to all courses, materials, and services provided by FTP Courses via our website ftpcourses.co.uk. FTP Courses operates in compliance with UK consumer law as set out by the Competition and Markets Authority (CMA).
- All course content, website materials, and communications are prepared with care and are correct to the best of our knowledge. We do not accept liability for any unintentional errors or omissions.
- Our courses deliver general knowledge and professional development content. They are not intended as personal, legal, or regulatory advice for individual circumstances.
- By enrolling in any course, you confirm you have read and agree to these Terms in full.
2 Online Courses
- All FTP Courses are delivered online with instant access upon purchase.
- Once a client has purchased an online course, completed the post-course assessment, and downloaded their certificate, the course is deemed fully completed and no refund will be issued.
- Course access is personal to the purchaser and may not be shared, transferred, or used by any other individual.
- If you wish to retake any course and obtain an updated certificate, you may do so by paying 50% of the current course fee.
3 Cancellations & Refunds
- For online courses: once access has been granted and the course completed (assessment passed and certificate downloaded), no refund will be issued.
- Where access has been granted but the course has not yet been completed, please contact us at info@ftpcourses.co.uk within 14 days of purchase to discuss your circumstances.
- FTP Courses reserves the right to cancel or reschedule any course at any time. You agree that you will not hold FTP Courses liable for any loss or inconvenience resulting from such cancellation or rescheduling.
- We reserve the right to remove a delegate from any course without providing a reason. In such cases, a pro-rata refund for unused access may be considered at our discretion.
4 Course Content
- Our courses are based on the standards, processes, and guidance published by UK healthcare regulatory bodies including the General Medical Council (GMC), Nursing & Midwifery Council (NMC), General Dental Council (GDC), and others. As a result, some overlap in content across courses is expected and intentional.
- Course content, durations, CPD hours, and fees may be updated at any time without prior notice. We cannot be held liable for any such changes.
- Our courses do not guarantee any specific educational, regulatory, or legal outcome other than the award of CPD hours upon completion.
- Course facilitators are engaged solely to deliver course content and do not offer individual assessments, personal advice, references, testimonials, or peer reviews.
- We do not issue letters, references, or written endorsements of any kind to delegates who attend or complete our courses.
5 Certificates & CPD Accreditation
- All FTP Courses are registered and accredited by CPD UK (The CPD Certification Service). They are not registered, certified, or accredited by any specific healthcare regulatory body such as the GMC, NMC, GDC, or GPhC.
- A CPD UK certified certificate is issued automatically as a PDF upon successful completion of the post-course assessment.
- None of our courses constitute a formal qualification. All courses are for continuing professional development (CPD) purposes only.
- None of our courses (online or otherwise) is an assessment course, and we do not provide any form of individual assessment or evaluation.
6 Intellectual Property
- All course materials, content, website text, graphics, and other resources are the intellectual property of FTP Courses Ltd.
- Reproduction, redistribution, or commercial use of any course material — in whole or in part — without express written permission is strictly prohibited and constitutes a breach of copyright law.
- Any breach of intellectual property rights will be pursued in accordance with the Copyright, Designs and Patents Act 1988.
7 Limitation of Liability
- In no event shall FTP Courses Ltd's total liability to any customer exceed the total amount paid by that customer for the relevant course or courses.
- FTP Courses Ltd shall not be liable for any indirect, consequential, or incidental loss or damages arising from the use of, or inability to use, our courses or website.
- We do not accept responsibility for any regulatory, legal, or professional outcome arising from attendance at or completion of any of our courses.
8 Our Rights
- FTP Courses reserves the right to cancel, suspend, or remove a delegate's access to any course at any time, without obligation to provide a reason. Our courses serve professionals regulated by bodies including the HCPC, GPhC, GOC, GCC, GOsC, and Social Work England.
- We reserve the right to amend course prices at any time. Past or future customers have no claim against FTP Courses in relation to pricing changes.
- We reserve the right to update, amend, or withdraw course materials, course durations, and CPD hours at any time as we deem necessary.
9 Privacy & Feedback
- Any feedback or testimonials provided by clients may be used for marketing and advertising purposes in an anonymised form. By agreeing to these Terms, you consent to this use.
- Your personal data is processed in accordance with our Privacy Policy and the UK Data Protection Act 2018. FTP Courses is registered with the Information Commissioner's Office (ICO).
- By using our website, you also agree to any additional terms, disclaimers, or policies published on ftpcourses.co.uk. In the event of a conflict, these Terms & Conditions shall take precedence.
10 Changes to These Terms
- FTP Courses reserves the right to update or amend these Terms & Conditions at any time.
- It is your responsibility to review these Terms periodically. Continued use of our website or courses following any amendment constitutes your acceptance of the revised Terms.
- The most current version of these Terms will always be published at ftpcourses.co.uk/terms-and-conditions/.
Questions About These Terms?
If you have any questions about our Terms & Conditions or need clarification before enrolling, please do not hesitate to get in touch.
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