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A General Pharmaceutical Council investigation requires a response that engages specifically with the GPhC Standards, demonstrates genuine insight into what went wrong, and presents a credible body of evidence. These courses are built specifically to support pharmacists and pharmacy technicians through that process.
Each course maps directly to the GPhC Standards of Conduct, Ethics and Performance - the framework GPhC applies in every fitness to practise investigation. Browse every category below to find the courses most directly relevant to your situation.
These two courses are written specifically for pharmacists and pharmacy technicians facing General Pharmaceutical Council fitness to practise investigations - addressing the exact professional standards GPhC applies when assessing your case.
When GPhC concerns centre on ethical failures in pharmacy practice - patient confidentiality, consent, honesty in professional communications, or conduct conflicting with the GPhC Standards - this course addresses the specific provisions at issue. Mapped to GPhC standards as they apply in investigations.
CPD UK Certified · 2 CPD ptsBuilt around the GPhC Standards of Conduct, Ethics and Performance professional provisions - the framework GPhC applies to every pharmacist and pharmacy technician they investigate. Examines what professional conduct requires under pressure and how GPhC committees evaluate compliance.
CPD UK Certified · 2 CPD ptsPharmacy professionals reach for this category when GPhC concerns involve an ethical failing - patient confidentiality, consent, honest professional communications, or conduct that conflicts with the ethical provisions of the GPhC Standards.
A broader grounding in applied healthcare ethics - useful when a GPhC concern touches multiple ethical areas rather than one principle. Covers moral reasoning frameworks, real-world dilemmas, and how regulators assess ethical fitness.
CPD UK Certified · 2 CPD ptsThe most comprehensive medical ethics course in our library. 2.5 CPD hours covering the full spectrum of ethical obligations facing UK pharmacy professionals. Particularly relevant for serious GPhC cases involving multiple ethical concerns.
CPD UK Certified · 2.5 CPD ptsWhere the Medical Ethics course covers principles, this covers practice - the daily ethical decisions pharmacy professionals face and how to handle them well. Examines the grey areas where most GPhC cases arise.
CPD UK Certified · 2.5 CPD ptsBoundary concerns are among the most common and serious issues in GPhC cases. This course examines where professional boundaries lie, how they erode gradually, and what genuine boundary maintenance looks like.
CPD UK Certified · 2 CPD ptsConduct falling below GPhC professional standards - communication failures, documentation lapses, or behaviour GPhC considers incompatible with registration - is the most common reason pharmacy professionals face fitness to practise concerns.
A grounding in professionalism across the healthcare context - useful when a GPhC concern straddles conduct, teamwork, and general professional behaviour rather than one specific area.
CPD UK Certified · 2 CPD ptsPoor record-keeping features in a significant proportion of GPhC cases. This focused course examines what professional documentation requires - accuracy, completeness, timeliness - and the consequences when it falls short.
CPD UK Certified · 1.5 CPD ptsCommunication failures underlie more GPhC concerns than almost any other factor. This course examines what effective professional communication looks like and where it most commonly breaks down.
CPD UK Certified · 1.5 CPD ptsGPhC concerns about behaviour toward colleagues fall under the GPhC standards on working with colleagues. This course examines what GPhC expects and how to demonstrate genuine improvement.
CPD UK Certified · 1.5 CPD ptsGPhC probity concerns include dishonest documentation, failure to be open with patients after adverse events, and financial misconduct. In a profession where public trust is foundational, probity failures are taken very seriously.
Probity is the word GPhC uses for honesty, integrity, and trustworthiness - covering everything from accurate form-completion to declarations to employers to financial conduct. If your letter from GPhC mentions probity, this is where you start.
CPD UK Certified · 2 CPD ptsWhen GPhC concerns involve financial matters - prescribing patterns suggesting commercial influence, undisclosed private interests, or fee irregularities - this course addresses those specific obligations directly.
CPD UK Certified · 2 CPD ptsThe duty of candour - the obligation to be open and honest when things go wrong - is central to GPhC probity expectations. Failures in candour after adverse events are taken seriously. This course examines what candour actually requires.
CPD UK Certified · 1.5 CPD ptsConfidentiality breaches generate a significant volume of GPhC concerns. This course examines what confidentiality requires in practice, when it can lawfully be broken, and how to avoid the mistakes that lead to investigations.
CPD UK Certified · 1.5 CPD ptsConsent issues - inadequate processes, failure to involve patients in decisions - are among the most common causes of GPhC referrals. This course covers what valid consent requires and how chaperone obligations connect to it.
CPD UK Certified · 1.5 CPD ptsFor pharmacy professionals who want to understand the GPhC process they are in and build a remediation response that case examiners and committees find specific, credible, and complete.
Of all the factors GPhC evaluates in a remediation response, genuine insight matters most. This module explains what insight means in the regulatory context - not self-criticism, but demonstrable understanding of what went wrong, why it happened, and why it cannot happen again.
CPD UK Certified · 1.5 CPD ptsReflection is a skill, not a natural instinct. This module teaches structured reflection - not vague statements about feeling remorseful, but analysis of what happened, what it means, and how your practice has changed as a result.
CPD UK Certified · 1.5 CPD ptsRemediation is not just completing courses. It is a documented process of change that GPhC can evaluate. This module explains what a robust response looks like - what to include, how to sequence it, and how to present it so examiners can see genuine improvement.
CPD UK Certified · 1.5 CPD ptsA comprehensive overview of the fitness to practise framework - what triggers investigations, how cases are assessed, and what outcomes are possible. Useful for pharmacy professionals who are new to the process and need to understand what they are dealing with.
CPD UK Certified · 2 CPD ptsOne of the central questions in any GPhC case is whether the same thing will happen again. This course builds the tools to answer that convincingly - identifying root causes, implementing personal safeguards, and documenting changes that reduce the risk of recurrence.
CPD UK Certified · 2 CPD ptsBoundary concerns in pharmacy practice - from inappropriate patient relationships to social media conduct - are taken seriously because they affect patient trust and the integrity of the pharmacist-patient relationship.
Professional boundaries exist to protect patients - and pharmacy professionals. When they are crossed, even gradually without deliberate intent, careers can end. This course examines where the lines are drawn and how to maintain them when the pressure to compromise is real.
CPD UK Certified · 2 CPD ptsSocial media has created new categories of professional boundary violation. Inappropriate online conduct - from patient contact to public commentary on cases - generates GPhC referrals as readily as conduct in the clinic.
CPD UK Certified · 2 CPD ptsA GPhC investigation damages trust. This course focuses on what genuine trust-rebuilding looks like - not performative gestures but sustained changes in behaviour that colleagues, employers, and patients can observe and verify.
CPD UK Certified · 2 CPD ptsConcerns about discriminatory treatment, failure to maintain patient dignity, or biased professional conduct are taken seriously by GPhC under professional standards and equalities law. This course examines what those obligations require.
CPD UK Certified · 2 CPD ptsWhere concerns relate to clinical competence - errors in judgement, outdated practice, or knowledge gaps - this course addresses the competence domain of the GPhC Standards and how to demonstrate competence has been restored.
CPD UK Certified · 2 CPD ptsA credible remediation response is not a list of certificates. It is a structured body of evidence that tells a coherent story of genuine change.
Read your GPhC notification and identify which Standard of Conduct, Ethics and Performance the concern relates to.
Select courses most directly relevant and begin immediately. Early completion carries more weight than last-minute evidence.
Work through each course. Notes you make as you go become your reflective statement. CPD UK certificate issued automatically on completion.
Combine certificates with a reflective statement and evidence of change. Submit with your GPhC response or through your legal representative.
There are many CPD courses available. Most are designed for routine professional development. These courses are different - they are written specifically for pharmacists and pharmacy technicians navigating General Pharmaceutical Council fitness to practise investigations.
Every course aligns to a specific GPhC Standard. Your learning directly addresses what GPhC has questioned.
Available immediately on purchase. Complete at any time, on any device.
Independent CPD UK certification. PDF certificates for immediate submission.
Content addresses standards as GPhC applies them - what committees look for and what genuine compliance looks like under scrutiny.
Individual pricing at £45, £65, or £75. No ongoing charges.
FTP Courses exists because UK healthcare professionals facing regulatory investigations deserve more than generic CPD. They deserve targeted, evidence-based learning that directly addresses the standards their regulator is assessing - and they deserve it to be available immediately, when they need it most.
We built this platform specifically for nurses, doctors, dentists, pharmacists, and allied health professionals who have received a letter from their regulator and need to respond well. Every course is written for that specific purpose - not adapted from routine CPD, but built from the ground up for the regulatory context.
Our content is developed with awareness of how UK regulatory bodies assess insight, remediation, and professional fitness. We understand what case examiners look for, how panels evaluate evidence, and what genuinely good remediation looks like. That understanding shapes every word of every course.
FTP Courses was established with a single goal: provide UK-registered healthcare professionals with CPD that actually helps when they face regulatory concerns.
All courses were independently certified by CPD UK, establishing the accreditation standard that makes our certificates accepted as formal remediation evidence.
Coverage extended across all major UK healthcare regulatory bodies - GMC, NMC, GDC, GPhC, HCPC, GOC, GCC, GOsC, and Social Work England.
Over one thousand UK healthcare professionals have used FTP Courses as part of their regulatory remediation response. Our courses are regularly recommended by solicitors and defence organisations.
A dedicated platform making it faster and easier for professionals to identify the right courses, purchase securely, and access their learning immediately - with certificates issued on completion.
Verified experiences from UK-registered pharmacists who used FTP Courses as part of their GPhC remediation response. Names and details shared with permission.
A dispensing error led to a GPhC investigation that I feared would end my career. The professionalism and probity modules helped me understand what GPhC was actually assessing - not the error itself but whether I had the insight and integrity to be trusted going forward. My response demonstrated both.
I completed the Ethics and Insight modules within ten days of receiving my GPhC notification. The reflective framework they taught transformed my response from a defensive explanation into a genuine analysis of what changed in my practice. My hearing outcome was significantly better than my solicitor had anticipated.
The Module on Remediation was invaluable. It taught me what a complete remediation portfolio looks like and how to present evidence so that GPhC committees can actually evaluate it. I submitted four certificates with a structured portfolio and the case was resolved without a substantive hearing.
Pharmacy professionals who navigate GPhC investigations most effectively engage early, build evidence specific to the Standards at issue, and present a clear record of change. Instant access on purchase.
Up-to-date articles, guides and resources written specifically for pharmacists navigating regulatory investigations and fitness to practise concerns.