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Professionalism and Professional Standards for Pharmacists

👥 0 students 📖 30 lessons & topics

Course Description

Professionalism underpins safe, ethical, and effective pharmacy practice. Concerns relating to professional conduct, boundaries, honesty, or competence are a common cause of complaints and regulatory scrutiny. The General Pharmaceutical Council (GPhC) expects pharmacists to act with integrity, maintain trust, and prioritise patient welfare at all times. This course provides clear, practical guidance on meeting professional standards, recognising lapses early, and responding constructively through reflection and remediation.

Who This Course Is For

This course is designed for pharmacists working in community, hospital, primary care, and specialist settings across NHS and independent sectors in England, Scotland, Wales, and Northern Ireland. It is particularly relevant for pharmacists facing complaints, investigations, fitness-to-practise proceedings, or remediation, as well as those seeking CPD evidence for GPhC revalidation or employer review.

What You Will Learn

The course covers the core principles of professionalism including patient-centred care, integrity, accountability, and teamwork. It addresses maintaining professional boundaries, confidentiality, working within competence, and the GPhC Standards for Pharmacy Professionals as applied in practice. You will also develop skills in reflective practice, insight, and remediation, and build a Personal Development Plan (PDP) to demonstrate learning and improvement.

What You Receive

On successful completion you receive a CPD UK accredited certificate and structured CPD evidence suitable for GPhC revalidation, appraisal, remediation portfolios, and regulatory submissions. The course is fully online and self-paced — accessible immediately after enrolment.

CPD UK Certified This course is CPD UK certified. The accredited certificate issued on completion is accepted as evidence for GPhC revalidation, appraisal, and professional regulatory submissions.
Frequently Asked Questions

Yes. This course is CPD UK certified, and participants receive an accredited CPD certificate on successful completion.

Yes. The course provides structured CPD evidence suitable for GPhC revalidation, reflective entries, and professional portfolios.

Yes. This course is particularly suitable for pharmacists dealing with complaints, investigations, fitness-to-practise processes, or remediation relating to professionalism or professional conduct.

Yes. The course includes guidance on reflection, insight, remediation, and developing Personal Development Plans to demonstrate improvement.

Yes. The course is delivered fully online and can be completed at your own pace, with instant access immediately after enrolment.

Course Content

1

Section 1 – Overview of Professionalism for Pharmacy Professionals

  • 1.1 Defining Professionalism

  • 1.2 Importance of Professionalism

  • 1.3 The GPhC’s Role: Ensuring Professional Standards

  • 1.4 Summary Points and Quiz for Section 1

2

Section 2 – Core Principles of Professionalism

  • 2.1 Patient-Centred Care

  • 2.2 Integrity and Honesty

  • 2.3 Accountability and Responsibility

  • 2.4 Confidentiality and Respect for Privacy

  • 2.5 Effective Communication

  • 2.6 Respect and Dignity

  • 2.7 Teamwork and Collaboration

  • 2.8 Reflective Practice

  • 2.9 Summary Points and Quiz for Section 2

3

Section 3 – GPhC’s Standards – “Standards for Pharmacy Professionals”

  • 3.1 Overview of ‘Standards for Pharmacy Professionals’

  • 3.2 Summary Points and Quiz for Section 3

4

Section 4 – Professional Boundaries and Ethical Conduct

  • 4.1 Understanding Boundaries

  • 4.2 GPhC Guidance on Boundaries

  • 4.3 Summary Points and Quiz for Section 4

5

Section 5 – Breach of Professional Standards, Its Consequences, and Remediation

  • 5.1 Understanding Breaches

  • 5.2 Consequences of Breaching Standards

  • 5.3 Regulatory Actions

  • 5.4 Steps for Remediation

  • 5.5 Summary Points and Quiz for Section 5

6

Section 6 – Conclusion and Takeaways

  • 6.1 Conclusion and Takeaways